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MyCadillac App and Online Owner Center

Published Oct 23, 24
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Cadillac Motors makes sure that its owners have easy access to service and maintenance information through a combination of digital tools, dealership support, and traditional resources. These approaches are designed to offer comprehensive guidance, making it easier for Cadillac owners to maintain their vehicles and maximize their performance.

The MyCadillac app is a versatile tool that enables Cadillac drivers to manage their vehicle's maintenance right from their mobile device. Through the app, users get custom notifications for scheduled services such as oil changes and wheel services, along with reminders for safety recalls. Additionally, the app allows users schedule service appointments with local Cadillac dealerships, locate nearby service centers, and check on service progress.

Supporting the app is the Cadillac Owner Center, an web-based platform where vehicle owners can sign up to view a collection of resources tailored to their car. The Owner Center provides digital access to owner’s manuals, service booklets, and coverage details, offering a simple method to stay informed about their car.

Dealership Support

Cadillac dealerships are trained to provide detailed service information during each visit. Technicians at these locations thoroughly explain any maintenance tasks carried out on the vehicle, answering frequently asked questions about the importance and benefits of each procedure. The dealerships maintain a digital record of each service visit, allowing owners to keep track their vehicle’s maintenance history easily.



Onboard Vehicle Diagnostics and Notifications

Cadillac vehicles are equipped with an advanced diagnostic system that provides real-time service alerts. These notifications are shown on the vehicle’s dashboard, notifying drivers when services such as brake inspections or oil changes are due. The in-vehicle system not only indicates what maintenance is needed but also provides a brief explanation of its importance, assisting drivers understand the importance of timely maintenance.

Printed and Digital Manuals

Cadillac provides both printed and digital manuals that include details about recommended service intervals, proper vehicle care, and problem-solving tips. The owner’s manual acts as a go-to resource for understanding basic maintenance needs, while other resources may be provided for specific models or equipment.



Educational Content Online

To better serve customers, Cadillac’s official site features a library of blogs, how-to videos, and maintenance tips. These materials cover a variety of topics, from simple tasks like monitoring tire inflation to learning about major services. This online library empowers Cadillac owners to be proactive to vehicle care while ensuring they stay knowledgeable about recommended servicing.

With these methods, Cadillac ensures that its owners are well-prepared to keep their vehicles in excellent condition.

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